Refund policy

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

Refunds

Your satisfaction is our top priority, and we strive to create products that you love and enjoy with each and every order.

Unfortunately, food items are non-returnable. If you are not satisfied with your order, please reach out via info@12hrmeats.com.